As you are no doubt aware, since its roll-out as
an automotive-specific inter-face, ContactTracker has allowed
dealers to communicate with customers and prospects via
SMS/text-message functionality.
SMS gives you the power to contact any segment
of your database no matter where they are - instantly. As well as
providing that extra-personalised touch to prospect & customer
communications, it is another powerful tool in your marketing
arsenal!
ContactTracker is now expanding its
already-impressive SMS capabilities to provide dealers with
evenmoreflexibility in how to communicate with their customer base
via this technology...and best of all, it comes at a
cheaper-than-ever "per message" rate of $0.15 per text (depending
on volume)!
To take the SMS moduleevenfurther, Vital
Software is currently exploring technology to enable to dealers
receive replies from SMS recipients which would be stored
automatically against the prospect/customer record in
ContactTracker. This would enable you to conduct real-time dialogue
with your customers & prospects through mobile technology!
This SMS upgrade will also include new reporting
that will outline SMS message delivery success to ensure that
dealers can maximise the cost-effectiveness of their text
marketing.
Look out for this new addition to ContactTracker - COMING
SOON!