Founded in Melbourne, Australia in 2002, Vital Software was established with the release of its flagship product, ContactTracker.  Originally designed as a non-vertical specific application, Vital Software found success early on by winning major multi-year contracts with blue-chip customers in the banking, manufacturing, telecommunications, and business equipment industries. 

Following on from their success in Australia, Vital Software opened offices in the United Kingdom (UK) in 2006 in order to fulfil demand in the European and UK marketplace  In the same year, Vital Software released a web-based version of ContactTracker, in addition to making their debut in the automotive industry.   The decision to develop a web-based automotive specific version was hugely successful and today Vital Software have global partnerships with BMW, Subaru, Honda, Chrysler, Kia, Chevrolet, Mitsubishi, Isuzu, and Great Wall. 

In 2011, Vital Software added another jewel in its crown by launching offices in Southern California in the United States of America.  The company continues to move from strength to strength by developing depth in its product set as well as breadth in the global markets it is able to serve.